Payment will be accepted in form of cheques, postal mandates, certified cheques or by cash in person. Retailers may (with pre-approval) benefit from a billing in the 30 days following the order. Payments made via Paypal (credit card or bank transfer) are accepted after payment demand by electronic courier. Communicate with us for other methods of payment.

Payment must be made to L’écharpe Porte-bonheur inc.:

205 Gardenville St.
Longueuil, Qc
J4H 2H1

Please contact us for any other types of payment.

Please read the following conditions carefully:

1. The client, by an authorized representation, acknowledges that an account is open in his name.
2. By the present, the client is committed to respecting the credit terms that are 30 days following the date of the bill. After this delay, administrative fees of 2% per month from the first late day  and 18% per year will be charged.
3. In the eventuality of  failure to pay, the client accepts being imposed 20% on the amount due, if the dossier must be referred to a collection agency or a lawyer.
4. Any legal action between the parties must be submitted to the court that has jurisdiction in the district of the seller.
5. Any unpaid merchandise remains  the property of the seller until complete payment of the bill and any outstanding expenses have been paid.

Taxes are applicable according to the laws in force on price of sale.

Wraps and bags are exchangeable and reimbursable if they have not been worn and/or washed. Articles must be returned in their original state with all documents included.

If you wish to exchange your wrap, return delivery is at your own cost. If the product has manufacturing faults or an error was made when being sent, we will reimburse you the amount of return postal service. Send a bill of your expedition costs with the package.
If you wish to be reimbursed, the return costs are your responsibility. Also, only 75% of the amount billed will be reimbursed. L’echarpe Porte-bonheur reserves the right to refuse a reimbursement.

Deliveries are made by Canada Post and are not included in the advertised price.

Delivery time depends on the delay established by the courier accelerated package service which is situated between 1 and 7 working days depending on the region of Canada. For international shipping, please allow 4 to 6 weeks for reception. If you desire faster service, send us an e-mail to know available rates. We are not responsible for delays that may happen in the case of a lost package or stopped services in case of a strike. Please verify with Canada Post for more information on delivery times and conditions in force for the accelerated package service. The price of delivery depends on the weight and volume. Delivery rates are based on those from Canada Post.

It is possible to come and get the package in person. In this case, please call us to make an appointment. For a delivery outside of Canada, please communicate with us to learn about delivery costs and applicable delays.

L’echarpe Porte-bonheur is not responsible for misuse of its products. The user assures their knowledge of mastering the knotting techniques before wearing a baby and verifying the position and solidity of the knot. We guarantee the quality of the material that must support the weight of a child without restriction. The only restriction would be the tolerance of your back. Do not abuse the liberty that the wrap gives you by engaging in activities that could cause you to fall. Make sure there is nothing dangerous within the child’s reach.  Do not handle dangerous tools or cook with baby in the front.  Always verify the state of your baby.  Baby should not be curled tight chin to chest.  You must be able to put one or two fingers between chin and chest.  Be careful that in the cradle position the head is positioned further up in the carrier.  Bad head positioning could place an infant at risk of respiratory distress, oxygen deprivation or even suffocation.  A  In the summer, make sure baby is not too hot and is protected from the sun. In the winter you can attach the baby against you inside your coat so he won’t get cold. If you must attach the baby on top of your coat, make sure baby is well dressed (protected) and verify that the more vulnerable parts such as his legs are not freezing. Do not wear the baby for more than one hour in the wrap. Let him move a little and stretch his legs at least once every hour. Verify that the legs are not compressed. Observe colorations and execute hip and knee flexions periodically to keep good blood circulation.